Transparent Accountability
Complaints Portal
Every submission is visible, upvotable, and tracked through a public pipeline until it’s resolved.
0Open
0Resolved
0Overdue
Good to know
How do I file a complaint?
Tap File a Complaint, pick a category, then describe what happened with dates and locations. It appears on the board right away, where neighbors can upvote it to raise its priority.
What do the status stages mean?
Received → logged. Under Review → admin is looking into it. Action Taken → a fix is underway. Resolved → closed. Each stage has a target turnaround, and anything overdue is flagged.
Who can see my complaint?
The board is shared with the community for transparency, so neighbors can see and upvote the issue. Keep it factual and respectful. This is a public record, not a private message.
What if my issue is private, inside my unit?
If it’s a repair or service need inside your own unit, like a leak, aircon, electrical or plumbing, you don’t have to post it here. Use the private Maintenance Request form. It routes straight to Engineering, stays between you and management, and won’t appear on the public board.
Before you post
Be civil. Be proper. Be human.
The person reading this is a neighbor, a guard, maintenance, or admin doing their job. Keep it factual, skip the personal attacks, and if it can be solved directly between the people involved, try that first before bringing it to the whole community.