Visitors
Daily Visitor Pass
For a visitor arriving and leaving the same day — family, a friend, a courier or a contractor. Pre-register and the guardhouse has the pass ready when they arrive.
STCC · Resident Services
What do you need?
Book a space, schedule a service, register a visitor, or file the paperwork for a move. Fill anything online and print a signed copy, or download the blank PDF to complete by hand at the management office.
Online submissions go straight to the Admin Office's review queue. Once received, you'll get a confirmation by email. Text messages will be added after the Solstice sender name is approved.
Filters the forms below as you type.
You filed these before
Passes
Visitors & Guests
Someone is coming to see you.
Visitors
Long-Term Guest Pass
For guests staying overnight or longer. Register them before or on arrival — only endorsed guests may enter the property.
Deliveries
Parcel Delivery
For the rider, not the resident. Riders carrying several parcels photograph and list them on their own phone, then the guard accepts the whole list at the desk — so every parcel that reaches the building is on record with a picture and a time.
Amenities
Reserve a Space
Browse, check what is free, then book.
Reservation
Reserve a Space
The function room and the board room. See photos, capacity, fees and what is already booked, then pick a date and time that is actually free — the form comes last.
Engineering
Book a Service
Someone comes to your unit — pick the day and the time.
Maintenance
Service Request
Schedule a repair, plumbing, electrical, aircon or grease trap visit for your unit. The Maintenance Team inspects first, then scopes and quotes. Runs Monday to Wednesday, 8:00 AM to 5:00 PM; Engineering confirms within three working days.
Pest Control
Pest Control Treatment
Book a treatment for your unit — cockroaches, ants, rodents, mosquitoes. Runs Monday to Friday, 8:00 AM to 12:00 NN and 1:30 to 5:00 PM, in one-hour blocks. Book at least a day ahead; no same-day slots.
Clearances & Permits
Moving, Deliveries & Works
Things that happen on a date and need the building’s permission.
Move-In
Move-In Clearance
File your clearance at least three days before your move date. A Welcome Home Orientation is conducted before move-in.
Move-Out
Move-Out Clearance
Settle accounts and schedule your move-out with the Administration Office.
Gate Pass
Materials / Equipment Gate Pass
One pass for materials and equipment moving either way. Say whether things are coming in or going out, itemise them, and present it at the gate.
Permit
Work / Hot Work Permit
Required before any renovation, repair, or hot work in your unit. Declare the scope, schedule, contractor, and tools, and acknowledge the safety terms.
Move-In · PDF form
Move-In Requirements
The checklist of documents and clearances required before moving into the property. Start here before your move date.
Residents
Records & Registrations
Facts about you, your household and your things. No scheduling involved.
Records
Resident Information Sheet
Information sheet for tenants and long-stay guests — required for building records and access.
Parking
Vehicle RFID Sticker
Apply for a vehicle RFID sticker — includes the parking and vehicle access guidelines. Stickers are valid for one calendar year.
Household
Staff ID Application
ID application for household staff, drivers, and other personnel regularly entering the property. Bring the required documents to the Admin Office to release the ID.
Pets
Pet Registration
Register your pet with the management office. One-time registration, renewed annually with updated vaccination records.
Health
Health Declaration
Declare your current health status when required for entry, move-in, or visits to building facilities.
Move-In
Welcome Home Survey
Help us serve you better. Share your move-in details and preferences as a new Solstice resident.
