Concerns Portal

Tap File a Concern, choose whether it’s a common-area issue or a private unit-to-unit matter, pick a category, then describe what happened with dates and locations. Common-area concerns appear on the board for neighbors to see and upvote; unit-to-unit concerns stay private.

Received → logged. Under Review → admin is looking into it. Action Taken → a fix is underway. Resolved → closed. Each stage has a target turnaround, and anything overdue is flagged.

Common-area concerns are shared with the community for transparency, so neighbors can see and upvote them — keep them factual and respectful. Unit-to-unit concerns are never shown publicly; only a count appears, and management handles the details directly. Common-area concerns post to the board right away; management monitors the board and removes anything that breaks the rules. Either way, your unit and contact are shared only with property management.

If it’s a repair or service need inside your own unit, like a leak, aircon, electrical or plumbing, you don’t have to post it here. Use the private Maintenance Request form. It routes straight to Engineering, stays between you and management, and won’t appear on the public board.