IMutual RespectSpeak to your neighbors the way you’d like to be spoken to. Disagreement is welcome; disrespect is not.
IIRelevance & PurposeKeep posts about life at Solstice — announcements, safety, building updates, community events.
IIIProper Complaint ChannelsUnit-specific concerns go to the Complaints Portal or the management office first — not the group chat.
IVAccuracy of InformationVerify before you share, especially anything alarming. When in doubt, confirm with management first.
VConstructive CommunicationFeedback should be specific, factual, and constructive. Escalate formally through the portal or in writing.
VIGroup ConductKeep the group readable: no all-caps, no mass tagging without reason, no repetitive posting.